Civil Rights Division
If you believe that your civil rights have been violated, you may file a Civil Rights Complaint with the Civil Rights Division of the Office of Attorney General Martha Coakley.
The Civil Rights Division is located at 100 Cambridge Street, 11th Floor, in Boston, MA, 02108. The Office is open from 8:30 a.m. to 5:30 p.m. In order for the Office to evaluate claims properly, all complaints must be submitted in writing to the mailing address listed below. If, due to a disability, you seek an accommodation in filing a complaint, please contact the Office at (617) 727-2200 or (617) 727-4765 (TTY).
Before filing a civil rights complaint, please review the other Civil Rights sections of this website for information that may help you decide whether to file a complaint with the Attorney General’s Office or to access other resources.
Recognizing a Civil Rights Violation
There are various state and federal laws that protect your rights to access education, employment, housing, financial services, healthcare, transportation, voting, and marriage, as well as your free speech and privacy rights, among others.
For example, if you have been the victim of threats, intimidation or coercion based upon your race, color, national origin, religion, age, ancestry, gender, sexual orientation or disability, or because you engaged in a protected activity (for example, the right to vote, or the right to obtain an education, or the right to freely associate), your civil rights under the Massachusetts Civil Rights Act may have been violated.
If you are a tenant or an applicant for housing who has been discriminated against on the basis of race, color, religion, national origin, ancestry, sex, veteran status, disability, sexual orientation, children, lead paint, or receipt of public assistance, your housing rights under the Massachusetts Antidiscrimination Law, M.G.L. c. 151B, may have been violated.
If you are an employee or job applicant who has been discriminated against in employment on the basis of race, color, religion, national origin, ancestry, sex, veteran status, age (40 and older), disability, sexual orientation, genetics, or based on your reporting of discrimination, your employment rights under the Massachusetts Antidiscrimination Law, M.G.L. c. 151B, may have been violated.
If you have been discriminated against in places of public accommodation, such as by a hotel, restaurant, bar, theater, concert hall, sports stadium, store, shopping center, or other retail establishment or service establishment, based on religion, creed, class, race, color, denomination, sex, sexual orientation, nationality, or because of deafness or blindness, or any physical or mental disability, your rights under the Massachusetts Public Accommodation Law, M.G.L c. 272, s. 92A , 98 and 98A may have been violated.
Filing a Civil Rights Complaint
To file a complaint by mail, complete the Civil Rights Complaint form, available for download below:
Complaint forms may also be submitted via fax to (617) 727-5762, or by mail to:
Civil Rights Division
Office of Attorney General Martha Coakley
One Ashburton Place
Boston, MA 02108
Because the Civil Rights Division receives many complaints, the time it takes to review complaints can vary. We will contact you within one week of the receipt of your complaint. If you have filed a complaint with the Civil Rights Division and wish to learn about its status, you may contact the Civil Rights Division by calling (617) 727-2200